Privacy Policy

At Xoru, we believe in being transparent about how we handle your information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe — all in plain, simple language.

Xoru is a creator-tool platform that helps you build storefronts, generate captions, create smart links, and manage your creator workflow. When you use our services, you trust us with some of your information, and we take that responsibility seriously.

1. Personal Information We Collect

Account Information

When you sign in to Xoru, we use a trusted authentication service that connects with your Google account. Through this process, we receive your name, email address, and profile picture. This helps us create and manage your Xoru account.

Content You Create

When you use Xoru's features, we store the content you create. This includes things like your storefront links, product descriptions, captions you generate, images you upload, and any other content you add to the platform.

Usage Information

We collect general information about how you use Xoru, such as which features you interact with, the type of device you're using, and how often you visit. This helps us understand what's working well and what we can improve.

2. How We Store Your Information

Your account details and the content you create are stored in secure cloud databases. We use industry-standard cloud infrastructure to ensure your data is protected and accessible when you need it.

Images and media files you upload are stored using managed cloud storage services designed to keep your files safe and deliver them quickly.

To make Xoru faster and more responsive, we may temporarily store certain data using performance caching systems. This helps pages load quicker and improves your overall experience.

3. How We Use Your Information

We use your information to:

• Let you sign in and manage your account
• Provide our core features like Storefronts, Caption Generator, SmartLinks, and analytics
• Improve the speed, performance, and reliability of the platform
• Understand how people use Xoru so we can make it better
• Personalize parts of your experience to make them more relevant to you
• Communicate with you about your account, updates, or support requests

We never sell your personal information to third parties.

4. Third-Party Services

Xoru relies on trusted third-party service providers to help us run the platform securely and efficiently. These providers assist with things like:

• User authentication and account security
• Cloud hosting and data storage
• Performance optimization and content delivery
• Analytics and usage insights

We carefully choose providers that maintain high security and privacy standards. These services only access the data necessary to perform their specific functions.

5. Cookies

Xoru itself does not set custom cookies on your browser. However, our authentication provider may use cookies that are necessary for login sessions, security, and keeping you signed in across visits.

You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may affect your ability to sign in or use some features.

6. Your Rights & Choices

We believe you should have control over your data. Here's what you can do:

• Access your data: You can request a copy of the personal information we have about you.
• Delete your data: You can ask us to delete your account and associated data.
• Update your information: You can edit your profile and content directly within Xoru.

Data portability (exporting all your data in a downloadable format) isn't available yet, but it's something we're considering for the future.

For any data-related requests, please contact us at the email address provided below.

7. Data Retention

We keep your data for as long as your account is active and you continue using Xoru. This ensures you can access your storefronts, captions, links, and other content whenever you need them.

If you choose to delete your account, we will remove your personal information and content from our systems, unless we're required to retain certain data for legal or operational reasons (like preventing fraud or resolving disputes).

8. Security

We take the security of your data seriously. Xoru uses modern security practices and trusted cloud infrastructure to protect your information from unauthorized access, loss, or misuse.

While no system can guarantee absolute security, we continuously work to improve our protections and stay up to date with security best practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time as we add new features or make changes to how we operate. When we do, we'll update the "Last updated" date at the top of this page. For significant changes, we may also notify you through the platform or via email.

10. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or just want to say hi, we'd love to hear from you.